Travel 24 Seven ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website travel24seven.co.in.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
Fill out an enquiry or contact form on our website
Travel Preferences: Destination, travel dates, number of travellers, budget range, tour type
Payment Information: Only processed via secure third-party payment gateways (Razorpay). We do not store card details.
Technical Data: IP address, browser type, device information collected automatically via server logs
How We Use Your Information
We use the information you provide for the following purposes:
To respond to your enquiries and provide travel quotes within 4 working hours
To plan and book your travel itinerary, hotels, transportation and activities
To process payments and issue invoices and receipts
To send you booking confirmations, itinerary updates and trip reminders
To send promotional offers, newsletters and travel updates (only if you have opted in)
To improve our website, services and customer experience
To comply with legal obligations and resolve disputes
We will never sell, rent or share your personal information with third parties for their marketing purposes without your explicit consent.
Information Sharing
We may share your information with trusted third parties only as necessary to fulfil your travel requirements:
Hotels & Resorts: For making reservations on your behalf
Airlines & Transport Providers: For booking flights, cabs and other transport
Activity & Tour Operators: For booking safaris, sightseeing, experiences
Payment Processors: Razorpay for secure payment processing
Government Authorities: Only when required by law (e.g., visa applications)
All third parties we work with are required to keep your information confidential and use it solely for the services we have engaged them for.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include:
SSL encryption on our website for secure data transmission
Secure servers hosted with reputable providers
Limited access to personal data by authorised staff only
Regular security reviews and updates
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:
Essential Cookies: Required for the website to function properly
Analytics Cookies: To understand how visitors use our website (e.g., Google Analytics)
Marketing Cookies: To show relevant ads and promotions (only with consent)
You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
Your Rights
You have the following rights regarding your personal information:
Right to Access: Request a copy of the personal data we hold about you
Right to Correction: Request that we correct any inaccurate or incomplete data
Right to Deletion: Request deletion of your personal data ("right to be forgotten")
Right to Object: Opt out of marketing communications at any time
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
